Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Kodak Support Ticket - Order Number: 10866222000

Kodak Support Ticket

Order Number: 10866222000 - Kodak all in one printer ESP2150 Series

Created By: kentacain's Picture kentacain Last Reply: kentacain's Picture kentacain
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 0
Product: Kodak all in one printer ESP2150 Series

Kodak AIO ESP Office 2150 Printer - KODAK PRINTERS

Purchased this printer on 6 May 2012 at a local Walmart. Today (29 Jul 2012) I noticed pages I printed out were blurry, streaked and washed out (I printed about 5 pages of an invoice I needed). I ran maintenance on the printer, calibration and head cleaning, and printed 2 Test Pages that were very poor quality. Called Kodak Tech Support and eventually he determined the Printer Head was bad and a new one was ordered. This on a printer not yet 90 days old. Plus, for some reason the ink cartridges that I had just installed new 2 days ago went from Full to 15%. That means I will be out another $35 USD to replace them when I get the new print head. I contacted Kodak again to ask if the bad printer head would cause such an excessive ink loss and each of my questions were answered with another question from the Kodak Tech Rep (chat). Very frustrating. If you don't know they answer just tell me that and say you will find out and get back to me. I finally gave up after s/he alluded that I must have been printing a lot. I would of had to of printed out at least 180 pages this morning to have used that much ink. I think Kodak owes me two ink cartridges plus the printer head. Regardless, I expected better out of Kodak.I am very upset over this cause money is tight and $70 worth of ink just this month is a budget buster. Plus, I see that this is a recurring theme regarding complaints about your printers. Your name used to mean quality but now I would be wary to purchase another Kodak product.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Kodak Reviews and Complaints More Kodak reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Kodak reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team